Internet Questions and Answers for Seniors

Welcome to the Seniors’ Internet Help Internet Questions and Answers for Seniors page. This is the place where you get the opportunity to ask our experts any Internet or computer related questions that you’ve been dying to find the answer for. It doesn’t matter how simple (if it can help you, it will help others) or how complex (we love a challenge!) the question is, we are happy to give our time to help you out. You can remain anonyomous if you like, or post your name with the question – it’s completely up to you. And of course, you can simply browse the questions that have already been asked and answered below.

If you are ready to ask a question now, simply scroll down to the bottom of the page, type you question along with your name into the “Leave a Reply” section below, and we’ll do our best to answer it as quickly as possible. If you add your own email address as well, we will send you a personal email informing you as soon as the answer has been posted. Who knows, if it’s popular enough, you may even inspire an entirely new Seniors’ Internet Help article!


Date: 03 June 2012
Posted by: Lisa
Question:
Hello Caleb..My better half likes to watch woodturning videos on u tube..can i save them on to my computer?
Thank  you..Lisa

Answer:
Hi Lisa,

Technically you can download videos from YouTube to your computer, but after doing some research I can not recommend it!

YouTube does not officially allow you to download  videos to your computer, so the process requires the use of a third party tool to do so. There are many, many third party tools available (to get an idea of what’s out there type in download YouTube videos into your favourite search engine) – some are websites, some are programs that are installed onto your computer – however a lot of them are quite untrustworthy, and may attempt to install extra services onto your computer, infect your computer with viruses, or try to trick you into subscribing to a paid service. On top of this, they can be quite cumbersome to use, plus the legality of using these tools is questionable at best!

Therefore, I would highly recommend that the best way to watch YouTube videos, is to continue doing it the old fashioned way, which is online via the YouTube website.

Regards,
Caleb.


Date: 31 May 2012
Posted by: Stewart Watson
Question:
Hi Caleb Dont know what happen there for a while I couldnt get on to your site
Caleb Question for you please I have just brought a Acer Iconia Tab a200 my new toy
some times I think Oh why do I do these things Im to old to learn how to use these things but I think I’ve mastered it I can now turn it on any back to my question would you know if I can make webcam calls using Yahoo messenger. I located the App for Yahoo messenger then found out I needed to have a plugin to use webcam I tried to load this plugin and was told my unit could not run the plugin till I first installed Yahoo messenger which was already installed on the tablet any Idea’s Caleb

Answer:
Hi Stewie,

I haven’t heard of that particular problem, however I know that quite a number of Acer owners have had issues with that app.  All I can suggest is making sure that you have installed the latest version of Yahoo! Messenger (1.7.0), ensure the plugin is also the latest version (1.6.0), and reinstalling Yahoo! Messenger before trying again.  Does the normal keyboard chat feature of Yahoo! Messenger work OK? If not, the problem may lie with Messenger itself.

If none of this works, a lot of Acer users have had better luck with other chat apps like Skype, Tango, Google Talk and G+. If you have no reason to stay loyal to Yahoo! you might want to consider one of these.

Regards,
Caleb.


Date: 16 May 2012
Posted by: Stewie
Question:
Hi Caleb a very interesting site you have started are you into anything outside the internet, like Microsoft Excel Im havine trouble with 2 things 1 my memory ( I used to know how to do it ) and 2 formulars for excel.

I have the formulas worked out to transfer data from sheet 1 to sheet 2 the formula im having trouble is to transfer data from book 1 to book 2 I would be greatfull for anyhelp you can offer
regards Stewie

Answer:
Hi Stewie,

Good question. It’s one that I can see would be very useful and one that I’m more than happy to answer.

If I had an Excel document named Book1.xls that I had previously saved to the “Desktop” folder on my E Drive, the formula to access the data stored in Cell B1 in Sheet2 from a different Excel document would be as follows:

=’E:\Desktop\[Book1.xls]Sheet2′!$B$1

If, on the other hand, you just wanted to access the data from a different Worksheet within the same document, the formula would be:

=Sheet2!$B$1

Also, a great tip to help with remembering formulas for accessing data from different Worksheets and Workbooks is to copy the original data to the clipboard (Edit Menu > Copy), then use the Paste Special option (Edit Menu > Paste Special) and click on the “Paste Link” button. This will result in the formula being automatically created for you by Excel!

Hope this helps…

Regards,
Caleb.


That’s the end of the questions and answers for the moment, but remember as mentioned earlier, if you have your own Internet or computer related question you would like answered, type it along with your name into the “Leave a Reply” section below, and we’ll do our best to answer it as quickly as possible. If you add your own email address as well, we will send you a personal email informing you as soon as the answer has been posted. Who knows, if it’s popular enough, you may even inspire an entirely new Seniors’ Internet Help article!

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7 Responses to Internet Questions and Answers for Seniors

  1. Stewart says:

    Hi Celab many thanks for your help I had used the formula before but like I said my memory failed me on this one you wouldn’t believe how many days I worked on trying to work it out my self the one digit I was missing was the $
    Thanks ever so much for your help
    Regards Stewart

  2. gilly says:

    Hi. Can you tell me when I log into my yahoo address, down the bottom is something about messenger. It’s always there. How can I get rid of it permanently?
    Thanks

    • Caleb says:

      Hi Gilly,

      I have sent you a private message to help sort out the problem. Please check your email.

  3. Stewart Watson says:

    Hi Caleb Dont know what happen there for a while I couldnt get on to your site
    Caleb Question for you please I have just brought a Acer Iconia Tab a200 my new toy
    some times I think Oh why do I do these things Im to old to learn how to use these things but I think I’ve mastered it I can now turn it on any back to my question would you know if I can make webcam calls using Yahoo messenger. I located the App for Yahoo messenger then found out I needed to have a plugin to use webcam I tried to load this plugin and was told my unit could not run the plugin till I first installed Yahoo messenger which was already installed on the tablet any Idea’s Caleb

    • Caleb says:

      Hi Stewart,

      I have posted an answer (of sorts) above.

      • Stewart says:

        Hi Caleb thanks for your help I deceide to for get about Yahoo and take your suggestion and went for Skype loaded it up and worked quite well first time mant thanks
        Regards
        Stewart

  4. Lisa says:

    Hello Caleb..My better half likes to watch woodturning videos on u tube..can i save them on to my computor?
    Thank you..Lisa